Rachit Sharma
I build systems that run themselves. From enterprise IT infrastructure to self-hosted multi-agent AI pipelines — I ship production-grade work that actually matters.
Experience
ICT Service Desk Specialist
Healthcare Australia- ▸ Sole L2 support engineer for 750+ employees across M365, Azure AD, Intune, and Teams
- ▸ Diagnosed and resolved critical DMARC/SPF email security misconfiguration affecting org-wide mail delivery
- ▸ Led N-able RMM outage response — identified root cause, coordinated vendor escalation, restored monitoring in under 4 hours
- ▸ Built automated job application pipeline (consulting_applier) using Playwright, Supabase, and Telegram — 50+ applications/day
- ▸ Deployed OpenClaw multi-agent AI gateway on VPS with 11 specialized agents and Mission Control dashboard
IT Support Specialist
Office Choice Ltd- ▸ End-to-end IT support and server maintenance for retail office supplies chain
- ▸ Managed hardware procurement, device configuration, and staff onboarding
- ▸ Handled POS system troubleshooting and network maintenance
System Programmer
Melbourne Institute of Technology- ▸ Developed and maintained internal systems using C# and .NET
- ▸ Managed JIRA project workflows and sprint planning for academic teams
- ▸ Built data processing scripts and internal tooling for administrative departments
Consultant → Software Trainee
Quinnox, Inc.- ▸ Delivered enterprise software consulting projects for clients across BFSI and retail verticals
- ▸ Progressed from Software Trainee to Consultant within 18 months
- ▸ Built analytical reports and dashboards; collaborated on client-facing solution architecture
Projects
consulting_applier
Fully automated Melbourne job application pipeline scraping Workday, Lever & Greenhouse. Telegram approve/skip queue. Playwright auto-fill. Supabase backend. Streamlit dashboard.
OpenClaw Gateway
11-agent self-hosted AI gateway on Ubuntu VPS. Mission Control Next.js dashboard. LinkedIn OAuth. WhatsApp, Telegram & Discord channels. 1.39B tokens processed.
AI Resume Analyzer
Upload resume, get scored against a JD with real actionable feedback. Python + Streamlit + LLM APIs.
JobyJob
AI-powered skill-to-job matcher. Semantic matching against live listings.
AstroBug
Vedic Jyotish AI assistant — ancient Indian astrology meets LLMs. Kundali analysis, transits, guidance.
Skills
Education
Master of Business Analytics
Predictive analytics, clustering, factor analysis, machine learning applications
Bachelor of Technology — Computer Engineering
Software engineering, databases, algorithms, systems programming
Let's build
something
remarkable.
Open for Systems Administrator, IT Operations, AI Automation, and Business Analytics roles. Also available for consulting and freelance AI builds.